*21.5\ 22 \25.5\26 are special sizes and need to be specially made, so it is not applicable to the rules of return and exchange.
spot sizes will be shipped within 3 days. In case of out of stock, it will take 20-25 working days (excluding holidays) )
recommended to ask the customer service for the stock size first!

＊Guide to choosing shoes＊

This "normal shape" can take the normal size.

will be just right to wear at the beginning, leather shoes will become comfortable and fit for a period of time.
If you like to wear loose and like to wear socks, you can take half of the size.

can measure the size of your feet according to the instruction, and then you can compare the fitting report to choose the most suitable size for you.
If you don’t know how to choose, you can contact moods editors. How to choose?

＊After-sales service & return and exchange instructions ＊

case of inconsistent size or shoe problems, please don’t click Under "Confirm Receipt", please actively contact moods and fill in the application form,
will reply after moods judges whether it meets the conditions of return and exchange, customer service needs 3 to 5 working days, please wait patiently. Please do not send the goods back without notice, moods will not be accepted.

If you meet the conditions for return and exchange, please pay the shipping fee within the 7-day appreciation period. You will return the "complete product" including the shoe box and details (rejected payment), and the replacement product will be added to the delivery. "Exchange" products are limited to the same style. If you want to change the style, please apply for "return" and place an order again.

If the product has traces of use, the sole is worn, dirty, the shoe body has been lasted, the buyer has processed it on its own, causing residual glue, damage or incomplete accessories, incomplete shoe box and packaging, obvious odor contamination, or cutting off the tag trademark, etc. Repair and affect the conditions of re-sale...moods will not be able to accept your return, please respect and forgive me.

＊Note＊

1. If you don’t know what size suits you, please contact us before placing an order, we will be happy to serve you.
2. The size selection will be different due to the difference of the last, the width of the foot board, and the difference of the foot shape. The try-on report is for reference only.
3. The comparison of specifications (Taiwan, Japanese and European regulations) is for reference only, because each shoe last has a different design (including length,
width, volume, upper design, leather thickness, etc...), and each Brand coding methods will also be different.
Therefore, it is inevitable that there will be a size difference in comparison with other brands of moods shoes, so I specifically declare here.
4. Due to the difference in the shooting light source and the color settings of the user's computer, the actual color of the product may be slightly different from the screen display.

＊Maintenance method＊

1. Store shoes in a dark, ventilated and dry place and avoid stacking with other leather products.
2. After wearing the shoes, use a soft cloth or soft brush to remove dust, dirt and other dirt on the upper.
3. If it gets wet, put a soft cloth inside the shoes for about 20 to 30 minutes and replace them for 2 to 3 times. Allow them to dry naturally before storing.
4. Avoid direct hot air drying or sun exposure.
5. The selection of materials for each shoe is different, please refer to the detailed introduction of the product on the purchase website.

Due to the volume size limitation of supermarkets, one order can only accommodate "2 pairs of shoes". If you order more than two pairs of shoes, please help moods to split into "2 orders" to make the order~ lest the order is cancelled by the background, thank you!

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